Terms of Service

These Terms of Use ("Terms") constitute a legally binding agreement between you and MATTER DIGITAL TECHNOLOGY PTY LTD (ABN 69 654 616 172) ("we", "us", "our", "Folkal") regarding your use of the Folkal platform and services available at www.folkal.com and related domains ("Service").By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Service.

By using our Service, you represent and warrant that:

Folkal is a digital marketing platform that enables:

To use certain features, you must create an account by providing accurate information including your name and email address. You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

Organisation accounts may designate administrative users who can assign permissions to other users. Administrative users are responsible for managing access and ensuring compliance with these Terms.

When you upload content (including videos, images, recommendations) to an organisation account, you hereby:

Organisations may share content with other organisations through our syndication features. Content you create may appear on multiple organisation websites while maintaining your attribution.

By uploading content, you warrant that:

You may use our Service only for lawful purposes related to digital marketing and information sharing.

You must not:

While organisations are primarily responsible for moderating content within their accounts, we reserve the right to remove any content that violates these Terms or applicable law.

We strive to maintain Service availability but do not guarantee uninterrupted access. The Service may experience downtime due to:

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We offer both free and paid subscription plans. Paid features are only available to users on appropriate subscription tiers.

Payments are processed through third-party payment providers. We do not store payment card information but may retain payment tokens for subscription management.

We may suspend or terminate accounts for non-payment of subscription fees.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

Nothing in these Terms excludes, restricts, or modifies rights or remedies you may have under the Australian Consumer Law or other applicable consumer protection laws that cannot be excluded, restricted, or modified by agreement.

You agree to indemnify and hold harmless Folkal, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

You agree to indemnify and hold harmless Folkal, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

We may suspend or terminate your account immediately and without notice for:

Upon termination:

Disputes between users and organisations regarding content, permissions, or other matters are the responsibility of the parties involved. Folkal is not responsible for mediating such disputes.

Any disputes with Folkal should first be addressed through direct communication. If resolution cannot be reached, disputes will be governed by Australian federal law and subject to the jurisdiction of Australian courts.

We facilitate integrations with third-party services but are not responsible for:

Your privacy is important to us. Please review our Privacy Policy at www.folkal.com/privacy-policy, which explains how we collect, use, and protect your information.

We may modify these Terms at any time by posting updated Terms on our website. Material changes will be notified to users. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

These Terms are governed by Australian federal law.

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Folkal regarding the Service.

We may assign our rights and obligations under these Terms without notice. You may not assign your rights without our written consent.

For questions about these Terms, contact us at:

Email: hello@folkal.com

Address: 107 Alexander Street Crows Nest NSW 2065

ABN: 69 654 616 172